Services for guests staying in well-maintained holiday homes on the Costa Blanca
You’ve just rented your holiday home on the Costa Blanca, or you’re still exploring your options. Let us reassure you: at Costa Keycare, your holiday experience is designed to be enjoyable from the very first minute.
We are your dedicated point of contact for all practical questions, from the moment you book, throughout your stay, and even when you depart.
We’ll be waiting for you while you’re still on your way to the airport exit, ready to provide a smooth airport transfer from Alicante for up to four guests including luggage. You can step straight in and travel comfortably to a fresh, perfectly prepared holiday home.
You can also rent electric bikes from us and explore the local area at your own pace. We can also arrange practical extras, such as a child seat for your rental car.
Personal check-in at a clean, well-prepared holiday home
During check-in, you’ll receive a personal tour, be welcomed by the scent of freshly laundered linens, and step into a holiday home that’s fully prepared for your stay, helping you ease effortlessly into vacation mode. Leave the work to us.
We believe reliable local information is essential for making your stay as smooth and enjoyable as possible. This includes useful tips about the area, local culture, beautiful beaches and practical amenities. We have also created a guide to some of the best local activities, which you can easily download from our website.
If anything unexpected happens, you can rely on our 24/7 holiday home emergency support service on the Costa Blanca.
We make sure your holiday becomes truly unforgettable!
Rented a holiday home on the Costa Cálida?
Alongside the Costa Blanca, many travelers choose the quieter, warmer and less touristy Costa Cálida.
The region is known for its mild climate, wide beaches, and relaxed atmosphere, ideal for a peaceful holiday.
In this region, you can rely on the same level of service: a smooth check-in, a clean and well-prepared stay, fresh linens, our 24/7 holiday home emergency support service on the Costa Cálida, and of course the airport transfer from Alicante. We’re here as well to support you with all your questions and requests. Your concern becomes our concern.
Costa Keycare for maximum relaxation and holiday enjoyment!
This is how we ensure a worry-free stay on the Costa Blanca
Check-In to a Clean and Fresh Holiday Home
Upon arrival, we assist you with unloading your luggage, handle the check-in with a personal tour, and make sure you can immediately start doing what you came here for: enjoying your holiday.
Your holiday home has been thoroughly inspected in advance, professionally cleaned, and prepared with fresh linens, ensuring everything is ready for a completely stress-free stay.
Airport Transfer to and from Alicante
Are you using our airport transfer service from Alicante Airport? You’ll be picked up or dropped off with space for up to four passengers and ample luggage. A comfortable and convenient ride to your destination.
If you haven’t arranged transport yet but would still like to book a transfer, just let us know and we will check availability right away.
Always available for our guests
During our opening hours, we are always available to answer your questions and assist you with anything you need during your stay.
Whether you’re looking for local recommendations, need to arrange additional cleaning, or have a special request to make your stay more comfortable, we’re here to help.
24/7 Lockout Assistance and Key Service
Have you lost your key or accidentally locked yourself out of your holiday home?
No need to worry. We’re available 24 hours a day and will make sure you’re back inside quickly and safely, so your stay can continue without interruption.
Always available in case of emergencies
Need urgent assistance with an emergency at your holiday home?
Call +34 722330596Available 24/7 for emergencies on the Costa Blanca and Costa Cálida, such as:
- Lockout
- Fire or water damage
- Burglary
When it truly matters, we provide fast and professional emergency support for holiday homes.
Non-urgent issues are handled during our regular opening hours.
Issues such as a malfunctioning dishwasher, or problems with Wi-Fi or TV channels are not considered urgent emergencies.
These issues are handled during our regular opening hours, Monday to Saturday from 08:00 to 18:00.
Getting in touch during your stay
Enjoy a stay where every detail is taken care of. As a guest, you can count on clear communication, a smooth experience from start to finish, and direct support whenever you need it. We make sure everything runs comfortably and worry-free, so you can fully focus on enjoying your holiday on the Costa Blanca or Costa Cálida.
Questions or special requests during your stay?
We’re happy to help.
With Costa Keycare’s guest services, you can enjoy a smooth, comfortable and well-organised stay.